Please note we try to ship orders same day subject to stock availability, however if your order is urgent please call us 01483 772 922 , About Us Pirateparty.co.uk are a domain owned and managed by Party Junction Ltd who are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Party Junction Ltd
50/52 Chertsey Rd
Woking
Surrey
GU21 5bg
01483 772 922 |
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
Shipping And Handling (Select from options below) Shipping is via Courier - Parcel Force and Interlink . We are able to track and trace your delivery and this helps us to provide a more reliable service than if we were to post items.
Please be aware that we advise customers to contact us direct if they have an urgent order and are concerned
about any aspect of their order. Mistakes can happen and we will take all reasonable measures to resolve and remedy errors.
Dispatch of goods is always subject to stock availability and as we ask customers to tell us the "required by date" we will typically contact you by phone or email immediately we know if there may be a delay and advise you of alternatives if appropriate..
Delivery is via courier and consignments should be signed for, please ensure that someone can sign for delivery, or provide us with instructions on where goods can be left safe or with a neighbour. If City Link are unable to deliver for any reason, they will typically attempt re-delivery the following day (except Saturday). Party Junction Ltd will not request City Link to attempt further delivery to a customer without payment for re-delivery.
Please note - we cannot guarantee that delivery will be the next working day following the placement of your order.
We will always endeavour to ship to you within 24 hours (subject to stock availability), If your order is urgent, please telephone us in order that we can prioritise your order.
We ship to N Ireland, Ireland, the Channel Islands, France, and Spain via Parcel Force.
If you require shipping to another destination please contact us for a quote.
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Delivery Schedule We try to ship orders received before noon, the same day subject to stock availability,
If your order is urgent, please call us direct and we can take your order over the phone and even pick it as you order - like a personal shopper !
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| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. If you are not fully satisfied - please contact us and return items to us in the original packaging. Once we have received the items we will arrange a refund for the goods. |
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on
01276 855 321
Our Contact details:
Party Junction Ltd
50/52 Chertsey Rd
Woking
Surrey
GU24 8 HX
01483 772 922 |
Privacy Policy Party Junction do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. |
| Refund & Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
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